CCC PPPPP U U CCC N N EEEEE W W W SSS C C P p U U C C NN N E W W W S S C P P U U C N N N E W W W S C PPPPP U U C N N N EEE W W W W SSS C P U U C N N N E WW WW S C C P U U C C N NN E W W S S COC P UUUU CCC N N EEEEE W W SSS California Public Utilities Commission 505 Van Ness Avenue, Room 5301 San Francisco, CA 94102 CONTACT: Armando Rendon July 17, 1996 CPUC-062 415-703-1366 (C96-06-030) CPUC ENJOINS AT&T-C FROM TAKING BACK BILLINGS The California Public Utilities Commission (CPUC) today enjoined AT&T Communications of California (AT&T-C), its officers, employees and anyone connected with the company from taking back direct billing of its customers without 60 days notice. The temporary injunction against AT&T-C will remain in effect until further action by the Commission. A hearing on whether to issue a permanent injunction will be scheduled. AT&T-C must send a letter to all customers who have already agreed to the take back that the company violated a CPUC order by failing both to give proper notice and to have the notice reviewed by the CPUC Public Advisor. These customers also have the option of returning to single billing from Pacific Bell (Pacific) at no cost to the customer. The letter itself must be reviewed by the CPUC Public Advisor prior to mailing and also note that Pacific is willing to provide single billing to customers, that is, both Pacific and AT&T-C monthly charges can appear on one bill sent by Pacific. The corrective letter itself must pass the Public Advisor's review before it's mailed out as well. The Commission granted AT&T-C permission to take back its billing and collection functions from Pacific or GTE California in 1994. The 60 days notice and Public Advisor review were two specific conditions AT&T-C had to comply with first. ###