814 REQUEST FOR INFORMATION OR ACTION

Functional Group ID=GE

Introduction:

This Draft Standard for Trial Use contains the format and establishes the data contents of the General Request, Response or Confirmation Transaction Set (814) for use within the context of an Electronic Data Interchange (EDI) environment. This standard can be used to request actions to be performed, to respond to a request for actions to be performed or to confirm information related to actions performed.

Notes:

The transaction can be sent by any CA party to request information or action relating to an end-use customer.	

Heading:

	Pos.	Seg.		Req.		Loop	Notes and
	No.	ID	Name	Des.	Max.Use	Repeat	Comments	
Must Use	010	ST	Transaction Set Header	M	1									
Must Use	020	BGN	Beginning Segment	M	1									
			LOOP ID - N1			>1								
Rec	040	N1	Name	O	1		n1							
Not Rec	050	N2	Additional Name Information	O	2									
Not Rec	060	N3	Address Information	O	2									
Not Rec	070	N4	Geographic Location	O	1									
Rec	080	PER	Administrative Communications Contact	O	>1									
Not Rec	090	REF	Reference Identification	O	>1									

Detail:

	Pos.	Seg.		Req.		Loop	Notes and
	No.	ID	Name	Des.	Max.Use	Repeat	Comments	
			LOOP ID - LIN			>1								
Must Use	010	LIN	Item Identification	O	1									
Not Rec	020	ASI	Action or Status Indicator	O	1									
	030	REF	Reference Identification	O	>1									
Not Rec	060	AMT	Monetary Amount	O	>1									
Not Rec	070	PM	Electronic Funds Transfer Information	O	1									
			LOOP ID - NM1			>1								
Must Use	080	NM1	Individual or Organizational Name	O	1		n2							
	090	N2	Additional Name Information	O	2									
	100	N3	Address Information	O	2									
	110	N4	Geographic Location	O	1									
	120	PER	Administrative Communications Contact	O	>1									
	130	REF	Reference Identification	O	>1									
														
Must Use	150	SE	Transaction Set Trailer	M	1									

Transaction Set Notes

1.	The N1 loop is used to identify the transaction sender and receiver.
2.	The NM1 loop is used to identify the parties associated with the individual line item (LIN), such as an individual consumer in a consolidated third party Consumer Service Provider transaction.

	Segment:	ST Transaction Set Header
	Position:	010
	Loop:
	Level:	Heading
	Usage:	Mandatory
	Max Use:	1
	Purpose:	To indicate the start of a transaction set and to assign a control number
	Syntax Notes:
	Semantic Notes:	1	The transaction set identifier (ST01) used by the translation routines of the interchange partners to select the appropriate transaction set definition (e.g., 810 selects the Invoice Transaction Set).
	Comments:

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	ST01	143	Transaction Set Identifier Code	M	ID 3/3	
	Code uniquely identifying a Transaction Set	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
>>	ST02	329	Transaction Set Control Number	M	AN 4/9	
	Identifying control number that must be unique within the transaction set functional group assigned by the originator for a transaction set	

	Segment:	BGN Beginning Segment
	Position:	020
	Loop:
	Level:	Heading
	Usage:	Mandatory
	Max Use:	1
	Purpose:	To indicate the beginning of a transaction set
	Syntax Notes:	1	If BGN05 is present, then BGN04 is required.
	Semantic Notes:	1	BGN02 is the transaction set reference number.
		2	BGN03 is the transaction set date.
		3	BGN04 is the transaction set time.
		4	BGN05 is the transaction set time qualifier.
		5	BGN06 is the transaction set reference number of a previously sent transaction affected by the current transaction.
		6	BGN10 is related to the date in BGN03.
	Comments:

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	BGN01	353	Transaction Set Purpose Code	M	ID 2/2	
	Code identifying purpose of transaction set	
	13		Request	
>>	BGN02	127	Reference Identification	M	AN 1/30	
	Reference information as defined for a particular Transaction Set or as specified by the Reference Identification Qualifier	
>>	BGN03	373	Date	M	DT 6/6	
	Date (YYMMDD)	
	BGN04	337	Time	X	TM 4/8	
	Time expressed in 24-hour clock time as follows: HHMM, or HHMMSS, or HHMMSSD, or HHMMSSDD, where H = hours (00-23), M = minutes (00-59), S = integer seconds (00-59) and DD = decimal seconds; decimal seconds are expressed as follows: D = tenths (0-9) and DD = hundredths (00-99)	
	Recommended for use in CA.	
	BGN05	623	Time Code	O	ID 2/2	
	Code identifying the time. In accordance with International Standards Organization standard 8601, time can be specified by a + or - and an indication in hours in relation to Universal Time Coordinate (UTC) time; since + is a restricted character, + and - are substituted by P and M in the codes that follow	
	Recommended for use in CA.	
	AT		Alaska Time	
	CT		Central Time	
	ET		Eastern Time	
	GM		Greenwich Mean Time	
	HT		Hawaii-Aleutian Time	
	MT		Mountain Time	
	PT		Pacific Time	
	UT		Universal Time Coordinate	
>>	BGN08	306	Action Code	O	ID 1/2	
	Code indicating type of action	
	7		Request	
	Used when BGN01 = 13 (Request) for a request for action.	
	T		Status Query	
	Used when BGN01 = 13 (Request) for data request.	
R	BGN10	624	Century	O	N0 2/2	
	The first two characters in the designation of the year (CCYY)	

	Segment:	N1 Name
	Position:	040
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Recommended)
	Max Use:	1
	Purpose:	To identify a party by type of organization, name, and code
	Syntax Notes:	1	At least one of N102 or N103 is required.
		2	If either N103 or N104 is present, then the other is required.
	Semantic Notes:
	Comments:	1	This segment, used alone, provides the most efficient method of providing organizational identification. To obtain this efficiency the "ID Code" (N104) must provide a key to the table maintained by the transaction processing party.
		2	N105 and N106 further define the type of entity in N101.
Notes:		Used to identify sender and receiver of 814, and their function.  

End-use customer information found in detail NM1 segment.

Service relationship information(e.g., meter relationships, billing relationships) found in detail REF segments.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	N101	98	Entity Identifier Code	M	ID 2/3	
	Code identifying an organizational entity, a physical location, property or an individual	
	41		Submitter	
	Entity transmitting transaction set	
	48		In-service Source	
	Source placing product into service	
	Meter reader.	
	55		Service Manager	
	Person responsible for service department	
	Meter Data Management Agency (MDMA)	
	8S		Consumer Service Provider (CSP)	
	Utility.	
	AG		Agent/Agency	
	Billing Agent	
	BF		Billed From	
	Bill calculator.	
	H8		Servicing Agent	
	Meter Service Provider (MSP)/Maintainer.	
	SJ		Service Provider	
	Identifies name and address information as pertaining to a service provider for which billing is being rendered	
	Energy Service Provider (ESP).
	
	N102	93	Name	X	AN 1/60	
	Free-form name	
	N103	66	Identification Code Qualifier	X	ID 1/2	
	Code designating the system/method of code structure used for Identification Code (67)	
	1		D-U-N-S Number, Dun & Bradstreet	
	9		D-U-N-S+4, D-U-N-S Number with Four Character Suffix	
	24		Employer's Identification Number	
	91		Assigned by Seller or Seller's Agent	
	92		Assigned by Buyer or Buyer's Agent	
	N104	67	Identification Code	X	AN 2/20	
	Code identifying a party or other code	

	Segment:	N2 Additional Name Information
	Position:	050
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Not Recommended)
	Max Use:	2
	Purpose:	To specify additional names or those longer than 35 characters in length
	Syntax Notes:
	Semantic Notes:
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	N201	93	Name	M	AN 1/60	
	Free-form name	
	N202	93	Name	O	AN 1/60	
	Free-form name	

	Segment:	N3 Address Information
	Position:	060
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Not Recommended)
	Max Use:	2
	Purpose:	To specify the location of the named party
	Syntax Notes:
	Semantic Notes:
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	N301	166	Address Information	M	AN 1/55	
	Address information	
	N302	166	Address Information	O	AN 1/55	
	Address information	

	Segment:	N4 Geographic Location
	Position:	070
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Not Recommended)
	Max Use:	1
	Purpose:	To specify the geographic place of the named party
	Syntax Notes:	1	If N406 is present, then N405 is required.
	Semantic Notes:
	Comments:	1	A combination of either N401 through N404, or N405 and N406 may be adequate to specify a location.
		2	N402 is required only if city name (N401) is in the U.S. or Canada.
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
	N401	19	City Name	O	AN 2/30	
	Free-form text for city name	
	N402	156	State or Province Code	O	ID 2/2	
	Code (Standard State/Province) as defined by appropriate government agency	
	N403	116	Postal Code	O	ID 3/15	
	Code defining international postal zone code excluding punctuation and blanks (zip code for United States)	
	N404	26	Country Code	O	ID 2/3	
	Code identifying the country	
	N405	309	Location Qualifier	X	ID 1/2	
	Code identifying type of location	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	N406	310	Location Identifier	O	AN 1/30	
	Code which identifies a specific location	

	Segment:	PER Administrative Communications Contact
	Position:	080
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Recommended)
	Max Use:	>1
	Purpose:	To identify a person or office to whom administrative communications should be directed
	Syntax Notes:	1	If either PER03 or PER04 is present, then the other is required.
		2	If either PER05 or PER06 is present, then the other is required.
		3	If either PER07 or PER08 is present, then the other is required.
	Semantic Notes:
	Comments:

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	PER01	366	Contact Function Code	M	ID 2/2	
	Code identifying the major duty or responsibility of the person or group named	
	IC		Information Contact	
	SC		Schedule Contact	
	Not recommended for use in CA.	
	PER02	93	Name	O	AN 1/60	
	Free-form name	
	PER03	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER04	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	
	PER05	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER06	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	
	PER07	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER08	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	
	PER09	443	Contact Inquiry Reference	O	AN 1/20	
	Additional reference number or description to clarify a contact number	

	Segment:	REF Reference Identification
	Position:	090
	Loop:	N1
	Level:	Heading
	Usage:	Optional (Not Recommended)
	Max Use:	>1
	Purpose:	To specify identifying information
	Syntax Notes:	1	At least one of REF02 or REF03 is required.
		2	If either C04003 or C04004 is present, then the other is required.
		3	If either C04005 or C04006 is present, then the other is required.
	Semantic Notes:	1	REF04 contains data relating to the value cited in REF02.
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	REF01	128	Reference Identification Qualifier	M	ID 2/3	
	Code qualifying the Reference Identification	
	TN		Transaction Reference Number	
	REF02	127	Reference Identification	X	AN 1/30	
	Reference information as defined for a particular Transaction Set or as specified by the Reference Identification Qualifier	

	Segment:	LIN Item Identification
	Position:	010
	Loop:	LIN
	Level:	Detail
	Usage:	Optional (Must Use)
	Max Use:	1
	Purpose:	To specify basic item identification data
	Syntax Notes:	1	If either LIN04 or LIN05 is present, then the other is required.
		2	If either LIN06 or LIN07 is present, then the other is required.
		3	If either LIN08 or LIN09 is present, then the other is required.
		4	If either LIN10 or LIN11 is present, then the other is required.
		5	If either LIN12 or LIN13 is present, then the other is required.
		6	If either LIN14 or LIN15 is present, then the other is required.
		7	If either LIN16 or LIN17 is present, then the other is required.
		8	If either LIN18 or LIN19 is present, then the other is required.
		9	If either LIN20 or LIN21 is present, then the other is required.
		10	If either LIN22 or LIN23 is present, then the other is required.
		11	If either LIN24 or LIN25 is present, then the other is required.
		12	If either LIN26 or LIN27 is present, then the other is required.
		13	If either LIN28 or LIN29 is present, then the other is required.
		14	If either LIN30 or LIN31 is present, then the other is required.
	Semantic Notes:	1	LIN01 is the line item identification
	Comments:	1	See the Data Dictionary for a complete list of IDs.
		2	LIN02 through LIN31 provide for fifteen different product/service IDs for each item. For example: Case, Color, Drawing No., UPC No., ISBN No., Model No., or SKU.
Notes:		CA implementation calls for one LIN loop per 814.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
	LIN01	350	Assigned Identification	O	AN 1/20	
	Alphanumeric characters assigned for differentiation within a transaction set	
>>	LIN02	235	Product/Service ID Qualifier	M	ID 2/2	
	Code identifying the type/source of the descriptive number used in Product/Service ID (234)	
	SH		Service Requested	
	A numeric or alphanumeric code from a list of services available to the customer	
	SV		Service Rendered	
	Not recommended for use in CA.	
>>	LIN03	234	Product/Service ID	M	AN 1/48	
	Identifying number for a product or service	
	EL		Electric Service	
	GAS		Gas Service	
	LIN04	235	Product/Service ID Qualifier	X	ID 2/2	
	Code identifying the type/source of the descriptive number used in Product/Service ID (234)	
	Used to request information or action.
	
	SH		Service Requested	
	A numeric or alphanumeric code from a list of services available to the customer	
	To request information or action.	
	SV		Service Rendered	
	Not recommended for use in CA.	
	LIN05	234	Product/Service ID	X	AN 1/48	
	Identifying number for a product or service	
	Not recommended for use in Account Maintenance.	
	HU		Historical Usage	
	MI		Meter Information	
	MT		Meter Test	
	SR		Special Meter Read	

	Segment:	ASI Action or Status Indicator
	Position:	020
	Loop:	LIN
	Level:	Detail
	Usage:	Optional (Not Recommended)
	Max Use:	1
	Purpose:	To indicate the action to be taken with the information provided or the status of the entity described
	Syntax Notes:
	Semantic Notes:
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	ASI01	306	Action Code	M	ID 1/2	
	Code indicating type of action	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
>>	ASI02	875	Maintenance Type Code	M	ID 3/3	
	Code identifying the specific type of item maintenance	
	Refer to 003070 Data Element Dictionary for acceptable code values.	

	Segment:	REF Reference Identification
	Position:	030
	Loop:	LIN
	Level:	Detail
	Usage:	Optional
	Max Use:	>1
	Purpose:	To specify identifying information
	Syntax Notes:	1	At least one of REF02 or REF03 is required.
		2	If either C04003 or C04004 is present, then the other is required.
		3	If either C04005 or C04006 is present, then the other is required.
	Semantic Notes:	1	REF04 contains data relating to the value cited in REF02.
	Comments:
Notes:		Used to convey account level information.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	REF01	128	Reference Identification Qualifier	M	ID 2/3	
	Code qualifying the Reference Identification	
	06		System Number	
	A unique number assigned by the manufacturer to identify the initial computer system sold to the customer	
	Additional LDC-assigned identifier for end-use customer.	
	11		Account Number	
	Number identifies a telecommunications industry account	
	ESP Account Number for end-use customer.

Required for all Requests.	
	12		Billing Account	
	Account number under which billing is rendered	
	LDC's customer service account number for end-use customer.

Required for all Requests.	
	REF02	127	Reference Identification	X	AN 1/30	
	Reference information as defined for a particular Transaction Set or as specified by the Reference Identification Qualifier	
	REF03	352	Description	X	AN 1/80	
	A free-form description to clarify the related data elements and their content	
	Used to further describe the status reason code in REF02.	

	Segment:	AMT Monetary Amount
	Position:	060
	Loop:	LIN
	Level:	Detail
	Usage:	Optional (Not Recommended)
	Max Use:	>1
	Purpose:	To indicate the total monetary amount
	Syntax Notes:
	Semantic Notes:
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	AMT01	522	Amount Qualifier Code	M	ID 1/2	
	Code to qualify amount	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
>>	AMT02	782	Monetary Amount	M	R  1/15	
	Monetary amount	
	AMT03	478	Credit/Debit Flag Code	O	ID 1/1	
	Code indicating whether amount is a credit or debit	
	Refer to 003070 Data Element Dictionary for acceptable code values.	

	Segment:	PM Electronic Funds Transfer Information
	Position:	070
	Loop:	LIN
	Level:	Detail
	Usage:	Optional (Not Recommended)
	Max Use:	1
	Purpose:	To supply information on the electronic funds transfer (EFT) method of payment
	Syntax Notes:
	Semantic Notes:	1	PM01 is the transit routing number of the receiving financial institution.
		2	PM02 is the electronic fund transfer recipient's account number.
		3	PM03 is the authorization for electronic funds transfer indicator. A "Y" value indicates authorization has been granted to allow electronic funds transfer; an "N" value indicates no authorization has been granted for electronic funds transfer.
		4	PM04 is the authorization signature for electronic funds transfer on file indicator. A "Y" value indicates that a signature has been obtained and is on file; an "N" value indicates a signature has not been obtained.
		5	PM05 qualifies the account number indicated in PM02.
		6	PM06 qualifies the Depository Financial Institution (DFI) Identification Number indicated in PM01.
	Comments:
Notes:		Not recommended for use in CA.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	PM01	507	(DFI) Identification Number	M	AN 3/12	
	Depository Financial Institution (DFI) identification number	
>>	PM02	508	Account Number	M	AN 1/35	
	Account number assigned	
>>	PM03	1073	Yes/No Condition or Response Code	M	ID 1/1	
	Code indicating a Yes or No condition or response	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
>>	PM04	1073	Yes/No Condition or Response Code	M	ID 1/1	
	Code indicating a Yes or No condition or response	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PM05	569	Account Number Qualifier	O	ID 1/3	
	Code indicating the type of account	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PM06	506	(DFI) ID Number Qualifier	O	ID 2/2	
	Code identifying the type of identification number of Depository Financial Institution (DFI)	
	Refer to 003070 Data Element Dictionary for acceptable code values.	

	Segment:	NM1 Individual or Organizational Name
	Position:	080
	Loop:	NM1
	Level:	Detail
	Usage:	Optional (Must Use)
	Max Use:	1
	Purpose:	To supply the full name of an individual or organizational entity
	Syntax Notes:	1	If either NM108 or NM109 is present, then the other is required.
		2	If NM111 is present, then NM110 is required.
	Semantic Notes:	1	NM102 qualifies NM103.
	Comments:	1	NM110 and NM111 further define the type of entity in NM101.

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	NM101	98	Entity Identifier Code	M	ID 2/3	
	Code identifying an organizational entity, a physical location, property or an individual	
	8R		Consumer Service Provider (CSP) Customer	
	End-use customer.	
	BT		Bill-to-Party	
	PK		Party to Receive Copy	
	Third party name and address.	
>>	NM102	1065	Entity Type Qualifier	M	ID 1/1	
	Code qualifying the type of entity	
	1		Person	
	Use if name segmented into discrete elements, using NM104-NM107.	
	2		Non-Person Entity	
	Not recommended for use in CA.	
	3		Unknown	
	Use if name not segmented into elements, using NM103.	
	NM103	1035	Name Last or Organization Name	O	AN 1/35	
	Individual last name or organizational name	
	Use if NM102 = 3.	
	NM104	1036	Name First	O	AN 1/25	
	Individual first name	
	Use if NM102 = 1.	
	NM105	1037	Name Middle	O	AN 1/25	
	Individual middle name or initial	
	Use if NM102 = 1.	
	NM106	1038	Name Prefix	O	AN 1/10	
	Prefix to individual name	
	Use if NM102 = 1.	
	NM107	1039	Name Suffix	O	AN 1/10	
	Suffix to individual name	
	Use if NM102 = 1.	
	NM108	66	Identification Code Qualifier	X	ID 1/2	
	Code designating the system/method of code structure used for Identification Code (67)	
	Not recommended for use in CA.	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	NM109	67	Identification Code	X	AN 2/20	
	Code identifying a party or other code	
	Not recommended for use in CA.	

	Segment:	N2 Additional Name Information
	Position:	090
	Loop:	NM1
	Level:	Detail
	Usage:	Optional
	Max Use:	2
	Purpose:	To specify additional names or those longer than 35 characters in length
	Syntax Notes:
	Semantic Notes:
	Comments:

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	N201	93	Name	M	AN 1/60	
	Free-form name	
	N202	93	Name	O	AN 1/60	
	Free-form name	

	Segment:	N3 Address Information
	Position:	100
	Loop:	NM1
	Level:	Detail
	Usage:	Optional
	Max Use:	2
	Purpose:	To specify the location of the named party
	Syntax Notes:
	Semantic Notes:
	Comments:

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	N301	166	Address Information	M	AN 1/55	
	Address information	
	N302	166	Address Information	O	AN 1/55	
	Address information	

	Segment:	N4 Geographic Location
	Position:	110
	Loop:	NM1
	Level:	Detail
	Usage:	Optional
	Max Use:	1
	Purpose:	To specify the geographic place of the named party
	Syntax Notes:	1	If N406 is present, then N405 is required.
	Semantic Notes:
	Comments:	1	A combination of either N401 through N404, or N405 and N406 may be adequate to specify a location.
		2	N402 is required only if city name (N401) is in the U.S. or Canada.

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
	N401	19	City Name	O	AN 2/30	
	Free-form text for city name	
	N402	156	State or Province Code	O	ID 2/2	
	Code (Standard State/Province) as defined by appropriate government agency	
	N403	116	Postal Code	O	ID 3/15	
	Code defining international postal zone code excluding punctuation and blanks (zip code for United States)	
	N404	26	Country Code	O	ID 2/3	
	Code identifying the country	
	Not recommended for use in CA.	

	Segment:	PER Administrative Communications Contact
	Position:	120
	Loop:	NM1
	Level:	Detail
	Usage:	Optional
	Max Use:	>1
	Purpose:	To identify a person or office to whom administrative communications should be directed
	Syntax Notes:	1	If either PER03 or PER04 is present, then the other is required.
		2	If either PER05 or PER06 is present, then the other is required.
		3	If either PER07 or PER08 is present, then the other is required.
	Semantic Notes:
	Comments:
Notes:		Customer information contact.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	PER01	366	Contact Function Code	M	ID 2/2	
	Code identifying the major duty or responsibility of the person or group named	
	AL		Alternate Contact	
	Person to be contacted when the main contact is not available	
	Not recommended for use in CA.	
	IC		Information Contact	
	PER02	93	Name	O	AN 1/60	
	Free-form name	
	PER03	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER04	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	
	PER05	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER06	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	
	PER07	365	Communication Number Qualifier	X	ID 2/2	
	Code identifying the type of communication number	
	Refer to 003070 Data Element Dictionary for acceptable code values.	
	PER08	364	Communication Number	X	AN 1/80	
	Complete communications number including country or area code when applicable	

	Segment:	REF Reference Identification
	Position:	130
	Loop:	NM1
	Level:	Detail
	Usage:	Optional
	Max Use:	>1
	Purpose:	To specify identifying information
	Syntax Notes:	1	At least one of REF02 or REF03 is required.
		2	If either C04003 or C04004 is present, then the other is required.
		3	If either C04005 or C04006 is present, then the other is required.
	Semantic Notes:	1	REF04 contains data relating to the value cited in REF02.
	Comments:
Notes:		Customer and meter level information.	

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	REF01	128	Reference Identification Qualifier	M	ID 2/3	
	Code qualifying the Reference Identification	
	LU		Location Number	
	Service Delivery Point.  REF02 = UNI.

Required if exists (conditional).	
	MG		Meter Number	
	Required for account maintenance transactions.	
	REF02	127	Reference Identification	X	AN 1/30	
	Reference information as defined for a particular Transaction Set or as specified by the Reference Identification Qualifier	
	REF03	352	Description	X	AN 1/80	
	A free-form description to clarify the related data elements and their content	
	Used to further describe the status reason code in REF02.	

	Segment:	SE Transaction Set Trailer
	Position:	150
	Loop:
	Level:	Detail
	Usage:	Mandatory
	Max Use:	1
	Purpose:	To indicate the end of the transaction set and provide the count of the transmitted segments (including the beginning (ST) and ending (SE) segments)
	Syntax Notes:
	Semantic Notes:
	Comments:	1	SE is the last segment of each transaction set.

Data Element Summary
	Ref.	Data
	Des.	Element	Name	Attributes	
>>	SE01	96	Number of Included Segments	M	N0 1/10	
	Total number of segments included in a transaction set including ST and SE segments	
>>	SE02	329	Transaction Set Control Number	M	AN 4/9	
	Identifying control number that must be unique within the transaction set functional group assigned by the originator for a transaction set