A G E N D A
- Why do we need to unbundle UDC costs?
- Do all UDC costs need to be unbundled?
- What factors influence cost estimates?
- What services should be considered for unbundling?
- How are UDC costs normally tracked?
- Are reliable UDC service cost estimates feasible?
- What measures of cost are appropriate?
- What are the steps for calculating cost savings?
- What are the critical issues?