What services should be considered for unbundling?

• Revenue cycle functions may make sense to unbundle
  • Billing Services
  • Metering Services
  • Customer Services
  • Other Services
• Elements of each of these are part of certain retail services which can be offered in a competitive market
• Unbundling these services “primes the pump” of competition and facilitates retailing
• As more services are identified, UDC functions can be identified which are relevant to the new services

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