D.97-10-087, OPINION REGARDING DIRECT ACCESS IMPLEMENTATION PLANS AND RELATED TARIFFS Table of Contents1

OPINION REGARDING DIRECT ACCESS IMPLEMENTATION PLANS AND RELATED TARIFFS

I. Summary
II. Background
III. Direct Access Implementation Plans, Tariffs And Service Agreements
IV. Workshop Report

A. Introduction
B. Direct Access Service Election Process
C. Billing
D. Credit And Collections
E. Metering
F. Procedures For Aggregation
G. Service Fees

V. Proposed Tariffs And Service Agreements

A. Introduction
B. PG&E, SDG&E and Edison

1. Introduction
2. Preface To Rule 22
3. Customer Service Elections
4. General Terms
5. Customer Inquiries And Data Accessibility
6. ESP Service Establishment
7. Direct Access Service Request
8. Independent Verification
9. Metering Services
10. UDC Meter Service Options And Obligations
11. Meter Reading Data Obligations
12. Billing Service Options And Obligations
13. Payment And Collection Terms
14. Late Or Partial Payments And Unpaid Bills
15. Involuntary Service Changes
16. Service Disconnections And Reconnections
17. Credit Requirements
18. ESP Service Agreement

a) Introduction

b) Effect Of Possible Legislative And Regulatory Changes

c) Inclusion Of Other Charges On The Bill

d) Limitation Of Liability

e) Dispute Resolution

f) Billing Options

g) Audits


19. Other Issues

a) Third-Party Auditor

b) BART Issue

c) Line Extension Tariffs


20. Related Tariffs

C. PacifiCorp, Sierra Pacific And SCWC
D. Rule 22 Tariff Review Group
V. Findings of Fact
II. Conclusions of Law

ORDER

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